When Humans Are Replaced by Software

There’s always going to be a need for freelance transcription service talents; I’ve been in the industry for nearly ten years working as a freelance contractor with three years before that working for a company who transcribed video content for a wide variety of clients. Everything from celebrities to politicians used their service so I grew accustomed to being able to provide high quality content and ensuring that my transcription services were near verbatim for what they were looking for. My favorite sort of transcribing is being given freedom to write up a summary analysis that provides my client with a contextual narrative for the data. Summary transcription services, monitoring when and where a product or a name appears within hours of video or audio data is most often where this is required. While I may not be a professional analysts, I do have a good eye for observing patterns – especially when you’ve been monitoring them for the last twelve hours.

I can pump out at least thirteen hours worth of recorded data within an eight hour window. I spend the next hour or two going over everything that I’ve transcribed to make sure that there were no errors in spelling or false identification of a product. I’ve yet to have a client complain to me about the quality of my work and I take great pride in being able to provide this important and unique service to my clients. I do fear that the most basic of audio transcription services will no longer be conducted by humans. I use software that helps me pick out keywords and I’ve seen what it can do if I let it record freely. While it doesn’t organize the data in a way that a human would, it does catch quite nearly everything.